Ans :Compact excavators from Yanmar,Japan, Rock Breakers (F1~F6) from Furukawa, Japan, Skid Steer Loaders from Mustang and other construction equipment from Imer, Italy.
Whether your stocks are kept in various GCC regions?
Ans :Yes, stocks are maintained at our own subsidiaries and also at our dealers showroom at various GCC regions. If any item is not readily available, same would be arranged from our GCC headquarter in Bahrain.
Who would provide the warranty maintenance?
Ans : Both by our own subsidiary and our dealers, as per the norms of manufacturer’s warranty policy.
If a customer is not satisfied with your dealer’s after sales service, can he contact Al Mahroos or manufacturer?
Ans : Yes, customers feed back on the services of our subsidiary and dealers are most welcome and same would be looked into positively. Customer satisfaction is Al Mahroos motto.
Are your dealers have full infrastructure facilities to carry out warranty maintenance and repairs?
Ans : Yes, all our dealers have full fledged workshop facilities besides a strong, dedicated, qualified and experienced technical staff to undertake such jobs.